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FOR IMMEDIATE RELEASE CONTACT: Charlene Glorieux
Monday, June 25, 2007 (866) 896-2874

Outstanding Service Earns National
Award
Keystone Answering Service Wins ATSI
Award. of Excellence
Keystone Answering Service, of Allentown, PA has been
honored with the exclusive 2007 Award of Excellence
for the second consecutive year. The award is presented
annually by the Association of TeleServices International
(ATSI), the industry's trade association for providers
of telecommunications and call centre services including
telephone answering and message delivery. Keystone Answering
Service was presented with the award at ATSI's 2007
Annual Convention held at the Antlers Hilton Hotel,
Colorado Springs, CO.
After six months of intensive testing, an independent
panel of judges scored call-handling skills such as
courtesy, response time, accuracy and overall service
to their clients, the cornerstones of the call management
industry. If a company scored 80% or better in ALL categories,
they are presented with the coveted Award of Excellence
"Participating in and earning the Award of Excellence
is one of the highest achievements in our industry.
It is a true testament in striving to go above and beyond
to deliver excellence in customer service." states
ATSI President, Ray Shaw.
Now a two-time winner Keystone Answering Service has
earned the Bronze Award for two consecutive years. ATSI
extends its congratulations to the staff of Keystone
Answering Service on their proven quality service to
their customers.
About ATSI
The Association of TeleServices International was founded
in 1942 as a national trade association representing
live answering services. ATSI now encompasses companies
across the United States offering specialized and enhanced
operator based services including: call centers, contact
centers, inbound telemarketing (order entry), paging,
voice messaging, emergency dispatch, fax, and internet
services among others .www.atsi.org
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